Contact Us
Got a question about one of the sweepstakes casinos we cover, spotted something in a review that needs a second look, or just want to pass on feedback? This page explains how to reach the Sweepstakes Casinos team and what we can (and can't) help with.
How to reach us
The fastest way to contact us is by email at [email protected]. We read every message and try to respond within a couple of business days, though it can take a little longer during busy periods. Please include the name of the platform you're asking about and, where relevant, the page you were reading — it helps us track down the right review quickly.
What we can help with
- Corrections or updates to information on a specific operator, such as changes to eligible states, welcome offers, or redemption terms.
- General questions about how the sweepstakes model works, including the difference between Gold Coins and Sweepstakes Coins.
- Feedback on our editorial ratings or the way we've ranked a platform.
- Suggestions for social casinos you'd like us to review that aren't currently listed.
- Reports of broken links, outdated offers, or anything that looks factually wrong on the site.
What we can't help with
We're an independent comparison and review site, not the operator of any of the platforms we write about. That means we can't access your account, process a redemption, verify your identity, or resolve a billing dispute on behalf of any casino listed on this site. For those issues, you'll need to contact the operator directly through the support channel listed in their app or on their own website — usually found under a "Help," "Support," or "Contact" section, or in the confirmation email you received when you signed up.
Similarly, we can't offer legal advice about whether a particular sweepstakes casino is permitted where you live. Availability varies by state, operators set their own eligibility rules, and laws around sweepstakes promotions change over time. If you're unsure whether a platform serves your state, check that operator's own terms and conditions, or review the state-level information covered in our Responsible Gambling page.
Before you write in
A few quick checks can save time on both sides:
- If your question is about how sweepstakes casinos work in general — the difference between Gold Coins and Sweepstakes Coins, how "no purchase necessary" entry works, or how redemption thresholds typically apply — much of that is already covered in the operator write-ups elsewhere on the site.
- If you're asking about site policies, how we handle information, or our terms of use, take a look at our Terms and Conditions page first.
- If you want to know more about who compiles these reviews and how we approach ranking operators, that's explained on our About Us page.
A note on commercial relationships
Sweepstakes Casinos may earn a commission when readers sign up to a platform through links on this site. That relationship never decides how a platform is ranked or reviewed — our ratings reflect our own editorial assessment, not payment. If your message relates to a commercial enquiry, such as a partnership or advertising question, please say so in your email so we can route it appropriately.
Play responsibly
If you or someone you know is struggling with the amount of time or money spent on social casino games, please don't wait to reach out for support. Our Responsible Gambling page has more information on recognising the signs and where to find help.